Registration, deposits, withdrawals, bonuses, or account issues — whatever your question, tk100 is always here to help.
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Choose a topic from the categories below.
Account creation, login issues, and password reset.
12 GuidesHow to deposit via Mobile Pay, Nagad, Rocket, and bank transfer.
9 GuidesEverything you need to know about withdrawing your winnings — how it works, processing times, and limits.
7 guidesClaiming bonuses, wagering requirements, and promo codes.
15 guidesAccount security, two-factor authentication, and fraud prevention.
8 guidesGame rules, betting markets, and Live Casino guides.
18 guidesApp download, installation, and troubleshooting on mobile.
6 GuidesKYC process, document submission, and verification status.
5 Guides
The tk100 support team is available for you 24/7, every day of the week.
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The fastest way to get a response — you'll typically hear back within 2 minutes. Feel free to write in Bangla, we understand.
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For complex issues or sending documents, reach out by email. Replies are typically sent within 6 hours.
support@tk100.biz
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Join tk100's official Telegram channel for quick updates, bonus notifications, and support — all in one place.
Select a topic from the tabs below and resolve your issue step by step.
Open tk100.biz in any browser. You'll see the "Register" button at the top right of the page.
Enter your active Bangladeshi mobile number. Your OTP will be sent to this number. Only one account can be created per number.
Use a password of at least 8 characters, including uppercase letters, lowercase letters, and numbers. Avoid simple or easy-to-guess passwords.
Enter the 6-digit OTP sent to your mobile in the designated field. If you don't receive it, wait 30 seconds and tap "Resend".
Confirm your name, date of birth, and preferred currency. Make your first deposit to claim your welcome bonus.
| Payment Methods | Minimum | Maximum | Processing Time |
|---|---|---|---|
| Mobile Pay | ৳500 | ৳1,00,000 | 5 minutes |
| Nagad | ৳500 | ৳50,000 | 5–10 minutes |
| Rocket | ৳500 | ৳50,000 | 10 minutes |
| Bank Transfer | ৳2,000 | ৳5,00,000 | 1–2 hours |
| Crypto (USDT) | ৳1,000 | Unlimited | 15 Minutes |
KYC verification must be completed before making a withdrawal. Please upload your National ID or passport.
Log in, go to the Cashier menu, and click the "Withdrawal" option.
Choose Mobile Pay, Nagad, or Rocket — whichever you prefer. The number must be registered in your own name.
The minimum withdrawal is ৳500. Enter the amount and tap "Confirm".
Standard accounts are processed within 24 hours; VIP accounts within 2–6 hours.
Log in and go to the "Latest Promotions" page from the top menu to see all active offers.
Click the "Activate" button. Some bonuses are activated automatically.
If you make a deposit while a bonus is active, the bonus will be added automatically.
Each bonus has its own wagering requirements. Once the requirements are met, the bonus will be converted to your real balance.
Please note: Only one bonus applies per deposit. Make sure to use your bonus before it expires.
Go to the login page at tk100.biz and click the "Forgot Password?" link.
Enter the mobile number you used when registering. A reset OTP will be sent to that number.
Enter the 6-digit code sent to you by SMS. The code is valid for 5 minutes.
Enter your new password twice to confirm. Do not reuse your old password.
Warning: No tk100 staff will ever ask for your password. If anyone does, contact support immediately.
Playing games or placing bets online can sometimes run into a few hiccups — a deposit not going through, a bonus not showing up, or suddenly being unable to log in. These things can happen to anyone. The tk100 Help Center was built for exactly this reason: so you can find a quick solution whenever something comes up, without having to reach out to anyone.
A small mistake is often all it takes for a deposit to get stuck or a bonus to be missed — for example, not submitting the transaction ID after sending money via Mobile Pay, or sending to the wrong number. This Help Center has solutions to all these common issues laid out clearly, so you can resolve them quickly on your own.
Many people think KYC or account verification is a hassle — but it's actually there to protect you. The verification process at tk100 is straightforward: simply upload a photo of your National ID or passport. Verification is typically completed within 24 hours. Once verified, you can withdraw without any restrictions and your account security is significantly stronger.
If your verification gets stuck or a document is rejected, reach out via live chat or email. The support team will pinpoint exactly where the issue is and walk you through how to fix it.
In most cases, deposits made via Mobile Pay or Nagad are credited within 5 to 10 minutes. Occasionally, network issues or payment gateway delays may cause it to take a bit longer. Here's what to do in that case:
Tk100's policy is simple — no deposit is ever lost if you have proper proof. Always keep a screenshot of your payment.
A lot of players have questions about tk100 bonuses — and the most common one is: can you actually withdraw bonus money? The answer is yes, you can. However, every bonus comes with a wagering requirement. This means you need to place a certain amount of bets using the bonus funds before they convert into real balance and become withdrawable.
Another common question: do bonuses expire? Yes — every bonus has a set validity period, typically 7 to 30 days. If the wagering requirement isn't met within that time, the bonus is forfeited. So once you claim a bonus, make sure to use it in time.
Most users in Bangladesh access tk100 from their mobile. If you run into issues on a mobile browser, start by clearing your browser's cache and cookies. If the problem persists, try a different browser — Chrome or Firefox generally works best.
If you're having trouble on the app, uninstall and reinstall it. Always use the latest version — older versions can cause login or payment issues. Download the app only from tk100's official website, not from any third-party site.
Keeping your tk100 account secure is a shared responsibility. First, never share your password with anyone — not even friends or family. Second, keep two-factor authentication (2FA) enabled. With 2FA on, no one can log into your account without your approval, even if they know your password.
If you ever notice any unrecognized activity on your account, change your password immediately and contact tk100 support. Our security team will investigate promptly and, if needed, temporarily lock your account to keep it safe.
